Deposit Policy
Our policy is in line with NHS Inform Scotland guidance, which states that dental practices may request advance payment for NHS dental treatment where appropriate as part of NHS charging arrangements. This allows practices to collect payment in advance for treatment costs when necessary.
For full details on NHS dental treatment costs and patient responsibilities in Scotland, please see the NHS Inform Scotland guidance.
Deposit Policy (Effective 1st February 2025):
To further support efficient scheduling, we may request all our patients including NHS, private, and those exempt from treatment charges for deposits in certain situations.
Deposits will be deducted from the total cost of treatment and are fully refundable if cancellation or rescheduling is requested with at least one business day’s notice.
Our objective in implementing these policies is to minimise disruptions, reduce wasted clinical time, and ensure fairness for all our patients.
If you have any questions or concerns, please don’t hesitate to contact us. Thank you for your understanding and continued support as we strive to enhance the quality of care we provide.